This 5 May 2018 video from Britain says about itself:
Breast cancer hotline staff ‘had one hour’s training and fear making errors’:
Staff at a hotline set up to deal with the breast cancer screening scandal had just an hour’s training, it was claimed last night.
It meant since 2009. The 309,000 women still alive will be offered the catch up scan in letters sent out this month.
A hotline run by Serco went live at 4pm on Wednesday, just hours after Mr Hunt had made his statement in the House of Commons.
But despite the fact that Public Health England (PHE) has known about the problem since January, staff had less than two hours training before they were taking calls.
View original post 713 more words