DWP ‘Find a job’ is mandatory for claimants? However, “DWP staff will not have access to view jobseeker accounts, CVs or activity/application history”

Frank Zola

DWP has released internal documents on it’s new Find a job (FaJ) website, that replaced Universal Jobmatch.

Jobcentre Work ‘Coaches’, just like with Jobmatch, can mandate a Universal Credit (UC) claimant via their Claimant Commitment to create a FaJ account and upload their CV, or face benefit sanctions. Jobseeker Allowance (JSA) claimants, can also be mandated, through use of a Jobseeker Direction.

However, the UC and JSA guidance both discuss mandating claimants to create accounts in “other” and “more appropriate” jobsites. It is unclear whether this just means claimants will be mandated not only to FaJ but other sites, or that a claimant would be able to avoid being…

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