Two separate Capita contracts in the news this week


By Tony Collins

  • Capita “wholeheartedly refutes” findings of independent report on aspects of its contracts with Barnet Council
  • National Audit Office criticises Capita’s contract with the British Army. Lessons from many past IT-related project failures not learned

Barnet Council

It’s rare for strongly-worded criticisms by a major IT outsourcing supplier on any subject to come into the public domain. This week Barnet Council published the full version of a report by Grant Thornton on financial controls in Capita’s contracts with Barnet Council.

Full disclosure of the report, which includes Capita’s criticism of the report,  follows freedom of information requests. The council had already published the report in limited form.

In its written response to the Grant Thornton report, Capita says it “wholeheartedly refutes the conclusions of this highly caveated and limited report”.

It says the report’s conclusions regarding financial controls across the council and Capita’s CSG and DRS contracts with Barnet have

“not been independently verified, are not underpinned by clear evidence, and…

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