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Last week, Amber Rudd made the claim that Universal Credit is “delivered with professionalism and care and compassion.”
However, it is clear – in the words of the public accounts committee, last year – that there is a very real “culture of indifference” within the Department for Work and Pensions and wider government.
Quite often, that “indifference” spills over into conscious cruelty – the term coined by filmmaker Ken Loach for the UK social security system, during the filming of I, Daniel Blake.
In December, Amber Rudd appeared to strike a conciliatory tone, in in her first appearance before the work and pensions select committee, saying she was enthusiastic about Universal Credit but would not rush the rollout of the new system simply to meet ‘arbitrary timetables.’ Although she acknowledged concerns about the often devastating impact of the social security cuts on the most vulnerable citizens…
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