With many thanks to Benefits And Work.
Most PIP and ESA claimants who appeal a decision will not have an oral hearing, according to plans unveiled by the tribunals service last month. Instead, completing a set of individualised text boxes will be mandatory for most people, with an oral hearing only being available if the claimant is unhappy with the resulting text box tribunal’s decision. Trials of the new system are set to get underway this year, leading to fears that success rates for claimants will plummet.
Continuous Online Resolution
The new system, Continuous Online Resolution (COR), was unveiled in a set of powerpoint charts released by the Tribunals Service following a meeting in Exeter in February.
Under COR, most PIP and ESA claimants who appeal a decision will have their appeal looked at by an online tribunal panel, unless for some reason the case is not considered suitable.
This…
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